Part 1 - 80/20 Rule

Part 1: 80% of Your Headaches Come from 20% of Your Clients

Let’s call it what it is — some clients are a pain in the ass.

They blow up your phone, question your rates, nickel-and-dime every extra flake of hay, and have a horse that hasn’t been vaccinated since the Bush administration. And worse? They take up more mental energy than your top-paying client who always pays on time, leaves you alone, and trusts you to do your job.

Here’s the kicker: you already know who they are.

You think you need them because they fill a stall. But what they’re really doing is blocking a better client from walking in. Your barn, your vibe, your time — it’s all valuable real estate.

The FBC Way? Fire the bottom 20%. Set higher standards. Put your sanity and your mission above stall rent.

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